Remote Management (RMM)
Endpoint Protection & Management
Allows our technicians to view your systems to verify everything is up-to-date and secure - all without interrupting your users
Remote IT Management
Our level-3 technicians can securely access your systems to perform maintenance, verify issues, and provide quick IT support.
Robust Monitoring & Alerting
We have the ability to identify and resolve issues before they even disrupt your network. Our technicians receive instant health reports to keep your systems in check
What is a RMM?
RMM is short for "remote monitoring and management". This software is used primarily for two things. Gathering information from remote endpoints and networks to assess their health - AND - to perform various remote IT management tasks without disruption to your network or systems.
Why do you Need RMM?
RMM allows our technicians to transform your IT operations, making them more efficient, effective, and secure. With RMM our technicians can manage however many systems you have, viewing their statuses through a single-pane control panel to protect and maintain more endpoints - all while remote. Remote monitoring services allow our Level-3 technicians with the tools to monitor your systems anytime, anywhere. Based on your users and system, we will set custom performance and security alerts to keep you up and running around the clock.
PROACTIVE vs REACTIVE
With RMM, you are setting up your systems to take a proactive stand rather than a reactive fix. This software allows our technicians to get ahead of any potential issues within your systems, avoiding potential disruptions and costly downtime altogether.